Refund policy



Return & Refund Policy

At Lia Haddi, every piece is carefully inspected and packaged before shipment to ensure it arrives beautifully and in excellent condition.

We hope you love your purchase. If for any reason you are not fully satisfied, we are here to assist.


Return Eligibility

We accept returns on eligible items within 7 days of delivery.

To qualify for a return:

  • Item must be unworn

  • In original condition

  • In original packaging

Items that are final sale and not eligible for return:

  • Promotional or discounted items

  • Custom or personalized pieces

  • Made-to-order items


Damaged Items

If your item arrives damaged, please contact us within 5 days of delivery with photos of the item and packaging. We will assist you promptly.


Return Process

To initiate a return, please email: liahaddimodernjewelry@gmail.com

Include your order number and reason for return.

Once approved, return instructions will be provided.


Refunds

Refunds are issued to the original form of payment once the returned item is received and inspected.

Original shipping fees are non-refundable.

Customers are responsible for return shipping costs unless the item was received damaged.


We are committed to delivering quality pieces and a refined shopping experience. If you have questions before purchasing, please contact us. We’re happy to help.